MANAGED IT SERVICES

MANAGED IT SERVICES

A True IT Partnership, Total network peace of mind.

“This program perfectly suits my business needs and ensures we have optimum uptime to avoid affecting ourbusiness.”
Craig Whisnand, Executive Pastor, BWOC

A TRUE IT PARTNERSHIP Total network peace of mind

Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely. Our fully managed program is the ideal solution for an organization like yours, an organization that demands the utmost in network reliability and quality service.

Total IT support & management for a fixed monthly price – it’s that simple. We provide all of the benefits of an internal MIS department for fraction of price of staffing one yourself. We reduce the business impact of IT failures by minimizing their occurrence, and any unforeseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection applications and hardware.

When you outsource the management of your important IT resources to us, we look upon this as a partnership. Our comprehensive approach means we are your IT department. By optimizing your network’s performance, it will work at peak efficiency and reliability levels that your business demands, allowing you to focus on running your business, not your network. Security, networking, data protection and user support – we handle it all for a single, predictable price.

IT CONSULTING AND APPLICATION

SUPPLEMENTAL SERVICES

Do these issues plague your business?

Program Advantages:

FULLY MANAGED SERVICES

Think about what’s most important in your business today – does technology come to mind?

No matter what your core business is, there’s no denying that technology plays an important role in day-to-day operations. And as we grow more dependent on IT, it’s becoming increasingly-important that your network and systems are online and operating efficiently at all times.
When you outsource the management of your important IT resources to us, we look upon this as a partnership. Our comprehensive approach means we are your IT department. By optimizing your network’s performance, it will work at peak efficiency and reliability levels that your business demands, allowing you to focus on running your business, not your network. Security, networking, data protection and user support – we handle it all for a single, predictable price.
With proactive remote monitoring and management, we’re able to keep tabs on your IT infrastructure 24x7x365 days a year – and when a problem does arise, our technical experts can quickly resolve it; in many cases before you’re even aware that there was a problem at all.

NETWORK MANAGEMENT

We provide complete 24/7/365 monitoring of your network and IT infrastructure, and provide full problem resolution and troubleshooting for servers, desktops, and mobile devices. Our technical experts are constantly working behind the scenes to ensure your systems are running smoothly, and when a problem does arise we’ll jump in immediately to fix it.

HELP DESK

Our U.S.-based Help Desk provides professional and courteous IT support 24x7x365. Whether you’re locked out of your email, need help setting up a new account or anything in between – no problem is too large or small for our certified technical experts to tackle.

BACKUP & DISASTER RECOVERY

Our Backup and Disaster Recovery solution is a complete, end-to-end business continuity offering designed to provide you with true peace of mind and robust data protection – meaning your critical files will always be secure and accessible when you need them, even if disaster strikes.

ESSENTIAL SERVICE

Did you know that for most businesses, IT is the second-largest budget item after employees?
Let EMTEK Solutions be your first line of defense and protect your IT investment!
Approximately 7 in 10 end-user organizations today contract with a Managed Services Provider (MSP) for some or all of their technology needs, according to a recent survey report published by CompTIA.
The CompTIA study found 46% of the current users of MSPs have reduced their annual IT expenditures by 25% or more as a result or their shift to Managed IT Services, with 13% experiencing 50% or more IT savings.
These saving and other business benefits have driven 62% of the current users of MSPs to plan to increase the proportion of their IT operations managed by MSP over the next two years.

FEATURES

BENIFITS

PROACTIVE SERVICE

A True IT Partnership – An IT Partner, Not Provider

We understand why your critical business services are so important to your daily operations. This is why we spend so much time aligning our technology to support your initiatives. Building a program that relies on 24x7x365 network monitoring coupled with an aggressive preventative maintenance component ensures optimum update for your business.

One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our Down to Business Services solution, we can prevent many network failures from ever happening. By combining regular and comprehensive preventative maintenance and robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.

This solution is so effective that our customers see almost immediate results. A regularly maintained network means fewer failures, yielding higher productivity and savings on support costs for you. At the same time, your exposure to security risk is dramatically reduced, and frustration from unstable IT resources almost vanishes. We allow our customers to focus on their core business functions by taking the worry our of owning a computer network.

NETWORK MANAGEMENT

We provide complete 24/7/365 monitoring of your network and IT infrastructure, and provide full problem resolution and troubleshooting for servers, desktops, and mobile devices. Our technical experts are constantly working behind the scenes to ensure your systems are running smoothly, and when a problem does arise we’ll jump in immediately to fix it.

HELP DESK

Our U.S.-based Help Desk provides professional and courteous IT support 24x7x365. Whether you’re locked out of your email, need help setting up a new account or anything in between – no problem is too large or small for our certified technical experts to tackle.

PROGRAM FEATURES

SUPPLEMENTAL SERVICE

Flexible Augmented Support For The Right Price

Your technology needs to be as flexible as your IT Team, so we developed our Supplemental support program. The Supplemental program allows you to customize your support and service needs directly related to your critical business services, all at a cost-effective price.

Individual service items that the IT department can select based on their needs, augmented by providing Monitoring, Support & Automation tools delivers value by increasing the effectiveness, efficiency, and scope of services delivered by the IT department.

Simply work with us to determine what services make sense for you, and we’ll ensure that you have a solution tailored to your needs. You know your network better than anyone, so we put the decision and purchasing power in your hands!

One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our Down to Business Services solution, we can prevent many network failures from ever happening. By combining regular and comprehensive preventative maintenance and robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.

This solution is so effective that our customers see almost immediate results. A regularly maintained network means fewer failures, yielding higher productivity and savings on support costs for you. At the same time, your exposure to security risk is dramatically reduced, and frustration from unstable IT resources almost vanishes. We allow our customers to focus on their core business functions by taking the worry our of owning a computer network.

Do these concerns relate to your IT Team?

PROGRAM OPTIONS