OUTSOURCED IT DEPARTMENT
OUTSOURCED IT DEPARTMENT
A True IT Partnership, Total network peace of mind.
At our core, we believe that technology should be an asset, not a burden, for businesses. We understand that managing IT infrastructure can be overwhelming and time-consuming, which is why we are here to help. With our expertise, experience, and commitment to excellence, we provide customized IT solutions that meet your unique business needs and goals.
Our outsourced IT department services include:
Network Monitoring and Maintenance: We proactively monitor your network to identify and resolve issues before they become problems, ensuring maximum uptime and reliability.
Security Management: We implement the latest security measures to protect your network from threats such as malware, viruses, and hacking attempts.
Cloud Computing: We help you move your business to the cloud, providing secure and scalable solutions that enable you to access your data and applications from anywhere, at any time.
Data Backup and Recovery: We ensure your critical data is backed up and secure, and we can quickly restore it in the event of a disaster.
Help Desk Support: Our team is always available to provide quick and effective support to resolve any IT issues you may encounter.
At our IT Managed Service firm, we are committed to delivering exceptional customer service and support. We pride ourselves on being responsive, reliable, and always available to assist our clients. We are dedicated to building long-term relationships with our clients and helping them achieve their business goals through technology.
A TRUE IT PARTNERSHIP Total network peace of mind
Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely. Our fully managed program is the ideal solution for an organization like yours, an organization that demands the utmost in network reliability and quality service.
Total IT support & management for a fixed monthly price – it’s that simple. We provide all of the benefits of an internal MIS department for fraction of price of staffing one yourself. We reduce the business impact of IT failures by minimizing their occurrence, and any unforeseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection applications and hardware.
When you outsource the management of your important IT resources to us, we look upon this as a partnership. Our comprehensive approach means we are your IT department. By optimizing your network’s performance, it will work at peak efficiency and reliability levels that your business demands, allowing you to focus on running your business, not your network. Security, networking, data protection and user support – we handle it all for a single, predictable price.
IT CONSULTING AND APPLICATION
SUPPLEMENTAL SERVICES
Do these issues plague your business?
- No Technology Plan? Does your organization lack a strategy for how technology can best serve it into the future?
- IT Budget Crunch?Under pressure to reduce IT costs, increase value or maximize profitability?
- Management Struggles?Need to find a more efficient way to manage your company’s technology?
Program Advantages:
- Increased Productivity: Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution.
- Reduced Business Impact from IT Failures:Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner.
- Reduced Network Downtime Through Proactive Maintenance: Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter.
FULLY MANAGED SERVICES
Think about what’s most important in your business today – does technology come to mind?
No matter what your core business is, there’s no denying that technology plays an important role in day-to-day operations. And as we grow more dependent on IT, it’s becoming increasingly-important that your network and systems are online and operating efficiently at all times.
When you outsource the management of your important IT resources to us, we look upon this as a partnership. Our comprehensive approach means we are your IT department. By optimizing your network’s performance, it will work at peak efficiency and reliability levels that your business demands, allowing you to focus on running your business, not your network. Security, networking, data protection and user support – we handle it all for a single, predictable price.
With proactive remote monitoring and management, we’re able to keep tabs on your IT infrastructure 24x7x365 days a year – and when a problem does arise, our technical experts can quickly resolve it; in many cases before you’re even aware that there was a problem at all.
NETWORK MANAGEMENT
HELP DESK
BACKUP & DISASTER RECOVERY
ESSENTIAL SERVICE
Did you know that for most businesses, IT is the second-largest budget item after employees?
Let EMTEK Solutions be your first line of defense and protect your IT investment!
Approximately 7 in 10 end-user organizations today contract with a Managed Services Provider (MSP) for some or all of their technology needs, according to a recent survey report published by CompTIA.
The CompTIA study found 46% of the current users of MSPs have reduced their annual IT expenditures by 25% or more as a result or their shift to Managed IT Services, with 13% experiencing 50% or more IT savings.
These saving and other business benefits have driven 62% of the current users of MSPs to plan to increase the proportion of their IT operations managed by MSP over the next two years.
FEATURES
- IT Health Report: Receive a quarterly report on the health of your technology, including Network Health, Warranty, and Life cycle Management reports.
- IT Health Dashboard: Get a real-time view into the status of your business’s IT with our enterprise class monitoring & management solution.
- IT Responsive Support: Our helpdesk and team of engineers are available to assist with all your support needs. Remote support is a click away!
BENIFITS
- Avoid IT emergencies: Our Network Operations Center will help resolve issues before they impact your business.
- Improve Productivity: Give your employees and customers an improved user experience on your network.
- Save Money: We provide reports to help you plan to have the most cost effective and efficient IT solutions.
PROACTIVE SERVICE
A True IT Partnership – An IT Partner, Not Provider
We understand why your critical business services are so important to your daily operations. This is why we spend so much time aligning our technology to support your initiatives. Building a program that relies on 24x7x365 network monitoring coupled with an aggressive preventative maintenance component ensures optimum update for your business.
One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our Down to Business Services solution, we can prevent many network failures from ever happening. By combining regular and comprehensive preventative maintenance and robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.
This solution is so effective that our customers see almost immediate results. A regularly maintained network means fewer failures, yielding higher productivity and savings on support costs for you. At the same time, your exposure to security risk is dramatically reduced, and frustration from unstable IT resources almost vanishes. We allow our customers to focus on their core business functions by taking the worry our of owning a computer network.
NETWORK MANAGEMENT
HELP DESK
PROGRAM FEATURES
- 24×7 Advanced Performance Monitoring ensures all of the critical network devices that comprise your small business network are healthy and functioning reliably and optimally.
- Scheduled Preventative Maintenance ensures that your servers, PCs, and other vital network devices function optimally. This improves reliability and security.
- Quarterly Network Health Review dedicates time to review reports and issues that are important to the ongoing performance of your network. We translate technology into business terms for you.
- Security Management (Optional) uses properly designed and implemented Anti-Virus and Anti-Spam solutions to keep your business protected.
- Patch Management ensures all of your Windows servers and PCs have the most up-to-date security and system patches, helping to optimize performance and minimize security risk.
- Network Operations Center (NOC) our NOC team is available to assist with all your support needs, delivering support remotely and actively monitoring your systems for critical failure.
SUPPLEMENTAL SERVICE
Flexible Augmented Support For The Right Price
Your technology needs to be as flexible as your IT Team, so we developed our Supplemental support program. The Supplemental program allows you to customize your support and service needs directly related to your critical business services, all at a cost-effective price.
Individual service items that the IT department can select based on their needs, augmented by providing Monitoring, Support & Automation tools delivers value by increasing the effectiveness, efficiency, and scope of services delivered by the IT department.
Simply work with us to determine what services make sense for you, and we’ll ensure that you have a solution tailored to your needs. You know your network better than anyone, so we put the decision and purchasing power in your hands!
One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our Down to Business Services solution, we can prevent many network failures from ever happening. By combining regular and comprehensive preventative maintenance and robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.
This solution is so effective that our customers see almost immediate results. A regularly maintained network means fewer failures, yielding higher productivity and savings on support costs for you. At the same time, your exposure to security risk is dramatically reduced, and frustration from unstable IT resources almost vanishes. We allow our customers to focus on their core business functions by taking the worry our of owning a computer network.
Do these concerns relate to your IT Team?
- Reactive Nature? Does your team feel more reactive then proactive for network issues?
- Security Fears? Worried that vulnerable servers, laptops or PCs may be putting your data at risk?
- Increasing Pressure? Have you been increasing network devices, such as Smartphones, requiring management?
- Untimely Network Failures? Unsure of what will fail and when, and then required to find time to resolve the issue?
- Lack of skill set? Are there network areas your team is not certified or trained to manage?
PROGRAM OPTIONS
- Flexible and Customized solutions allow you to select and combine only the services that meet the specific needs of your team.
- Reduced Control Your IT Costs by increasing efficiency with proper proactive network insight.Impact from IT Failures:Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner.
- Our Network Operations Center is available to assist your team with their support needs, delivering support remotely for a quicker resolution.
- Project Support we can provide dedicated engineering support to assist with the planning, implementation, or support of a new project.
- Outsourced Helpdesk our support desk is staffed 24×7 and ready to provide remote support to your end users, letting you focus on critical IT management activities.
- Custom Services your business has unique IT requirements, and we can customize a support solution that aligns with your business objectives and fully integrates with your existing IT department. Partner with us to build the right solution for your business.
